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Get educated by an honest Professional!

  • How far in advance should appointments be scheduled?
    We recommend scheduling appointments as soon as possible to secure your preferred date and time. However, we understand that emergencies may arise, and we strive to accommodate urgent requests whenever possible. Please contact us to check availability and schedule your appointment. 704.796.9465
  • Do you provide warranties or guarantees for your services?
    Yes, we stand behind the quality of our services and offer warranties or guarantees for our workmanship. Customer satisfaction is our top priority, and we strive to ensure that all our services meet or exceed expectations.
  • What safety measures do you take during service appointments?
    We prioritize safety during all service appointments by adhering to industry best practices and safety guidelines. Our technicians use protective gear, follow proper procedures, and ensure that all equipment is in good working condition.
  • Do you offer free estimates for your services?
    Yes, we provide free estimates for all our services. Simply contact us to schedule a consultation, and one of our experienced technicians will assess your needs and provide a detailed estimate.
  • Are your technicians licensed and insured?
    Yes, all our technicians are fully licensed, trained, and insured professionals. You can trust that your service will be performed to the highest standards of quality and safety.
  • Why should I hire a professional?
    It’s best to hire a professional cleaner, because they have better tools and access to all components of your HVAC system. While you might think you can perform your own inspection and cleaning using a flashlight and regular cleaning supplies, there are spaces within your system that can’t be seen much less cleaned without these tools.
  • Can clogged dryer vents pose a fire hazard?
    Yes, clogged dryer vents pose a significant fire hazard. Lint buildup in dryer vents is highly flammable and can ignite with the heat generated by the dryer, potentially leading to a dangerous house fire.
  • How does dryer vent cleaning improve dryer performance?
    Dryer vent cleaning improves dryer performance by removing lint, debris, and obstructions from the vent system. This allows for better airflow, faster drying times, reduced strain on the dryer motor, and increased energy efficiency.
  • What are the risks of not cleaning dryer vents regularly?
    Failure to clean dryer vents regularly can lead to several risks, including reduced dryer efficiency, longer drying times, overheating of the dryer, increased energy consumption, and most critically, the potential for a lint fire hazard.
  • How often should dryer vents be cleaned?
    Dryer vents should be cleaned at least once a year to prevent lint buildup and maintain optimal dryer performance. Homes with larger families or heavy laundry loads may benefit from more frequent cleanings, such as every 6 months.
  • Do you offer dryer vent cleaning services for commercial properties, such as apartments and retirement homes?
    Yes, we provide dryer vent cleaning services for a variety of commercial properties, including apartments and retirement homes. Our experienced technicians are equipped to handle the unique requirements of multi-unit buildings, ensuring that dryer vents are clean, safe, and compliant with regulations. We understand the importance of maintaining a healthy and safe environment for residents, and we are committed to delivering efficient and professional service to our commercial clients.
  • How long does the air duct cleaning process typically take?
    The duration depends on factors such as the size of the home and the extent of contamination, but typically ranges from 2 to 4 hours.
  • Do you offer duct replacement services, and when is it necessary?
    Yes, we offer duct replacement services when ducts are damaged, leaking, or inefficient. Replacement may also be recommended if ducts are old or improperly sized.
  • Can dirty air ducts affect indoor air quality?
    Yes, dirty air ducts can harbor allergens, dust mites, and other contaminants, leading to poor indoor air quality and potential health issues.
  • What are the signs that indicate air ducts need cleaning?
    Signs include visible mold growth, excessive dust buildup, musty odors, and reduced airflow from vents.
  • How often should air ducts be cleaned?
    Air ducts should ideally be cleaned every 3 to 5 years, although this can vary depending on factors such as occupancy, pets, and indoor air quality concerns.
  • Is professional installation required for a whole home filtration system?
    Yes, professional installation ensures proper sizing, placement, and integration with the HVAC system for optimal performance.
  • Can a whole home filtration system help with allergies and asthma?
    Yes, by capturing allergens and airborne particles, whole home filtration systems can help alleviate allergy and asthma symptoms for occupants.
  • How often do whole home filtration systems need maintenance?
    Whole home filtration systems typically require maintenance every 6 to 12 months, including filter replacement and system inspection.
  • What are the benefits of installing a whole home filtration system?
    Benefits include improved indoor air quality, reduced allergens and pollutants, convenience of less frequent filter changes, and enhanced HVAC system efficiency.
  • How does a whole home filtration system differ from traditional air filters?
    Unlike traditional air filters that are placed in individual vents, whole home filtration systems centralize filtration at the unit, providing comprehensive air cleaning for the entire home.
  • How often do whole home filtration systems need maintenance?
    Whole home filtration systems require no maintenance. Our system is designed to provide hassle-free filtration without the need for regular maintenance, offering homeowners peace of mind and convenience.
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